G'day folks,

Only new to the awesome world of Outcast now having owned ours for 3 months. It's been working beautifully up until I downloaded latest update to iTunes 10.5.3 now it keeps losing signal, making listening to the unit impossible and really annoying.

Is this a known issue with the latest iTunes update or have I got it wrong? I've tried running the transmitter direct from power point and using my iPod ( running earlier iTunes ) and it works fine, the issue begins as soon as I connect transmitter to my iMac running the latest iTunes upgrade.

Any and all assistance is gratefully received.

Hi OmarV, thanks for the reply. I'm using the UAT and have been since our initial purchase with no issues up until a week or two ago. But now it cuts the audio intermittently. You can see the LED lose the link and then begins searching for it again, finds it and then shortly thereafter loses it again, irrespective of if I have the Outcast right beside the UAT or some distance away. This only now occurs with the UAT using my iMac as the power source, if I plug the UAT into power independent of the iMac it works fine. I've also tried the OutCast using the iCast Transmitter and again it works beautifully with no problems. This is why I was leaning towards the new version of iTunes being the culprit. Having said that, if it was the culprit I guess you folk would be hearing about it via your forum?

That's all good, I can't expect you to be able to solve the problem if you don't know all of the facts. Yes I've tried the other USB ports and the issue remains, I've also tried using a different cable with no change. Time isn't the issue with the iMac with screen saver or power saver settings as the problem exists all of the time, even with iMac being used.
In the same space as the iMac if I plug the UAT into power independent of iMac the problem ceases, but as soon as the iMac and iTunes are used the problem again commences. I haven't tried your idea on the latency switch position (yet) as I'm a bit nervous of damaging the unit.
The only reason I keep thinking iTune latest variant is the issue is that version 10.5.3 from my Google research does appear to have given more than a few people issues with freezing, pausing, buffering, syncing and streaming? I'm not a tech by any stretch of the imagination and just muddle my way through a lot of stuff when a tech problem presents, so I'm not quite sure what to do next? The real tragedy is it Was working brilliantly for a time lol. I know I could procure an iCast transmitter, but the preference was for the UAT.

Hi Omar

Thanks for the interest, I'm hopeful you'll be able to replicate the problem & find a solution. From my research it appears you 'may' be able to downgrade iTunes to an earlier build but it's a convoluted process. I'll look further into it over the w/e. Another thing I wanted to try was to see if I'm able to stream a CD from my iMac without iTunes involvement but I'm not confident this is possible. The UAT model number is a 250 EC.

Kind Regards
Trevor

Thanks Omar, I'll check it out tonight with a laptop, I should have thought of that. That will isolate the problem andnarrow the source down. I'll let you know how I go.

Spoke way too soon, the problem has re emerged when connected to my iMac, worked fine on 2 occassions for a total of about 6 hours.

I also had the problem occur with the transmitter connected to a Macbook, but that at least was short lived (10- 15 mins). Then via the Macbook it played perfectly for over 4 hours.

Re connect with iMac and the problem is very evident right from the start and keeps losing connection, seeks connection, finds it and then loses it again, over and over. This is really frustrating.