Hi,

My transmitter has stopped working. There is a blue light on, but it just flashes dimly now. It stopped working spontaneously, whilst music was playing. The speakers work on their own (with iPod plugged directly in) but nothing is being transmitted from the iCast.

I then bought another OutCast unit, with transmitter included. This worked fine but now has the same fault as the previous transmitter. I am not too impressed by this happening twice with what is a highly expensive product.

Thanks for the response.

I am living in the UK, and considering the units are for sale over here I don't consider it satisfactory that the transmitter can fail due to "variations in the voltage". Surely this is a fault with the product? Is there a way to fix this problem without having to buy a third new transmitter, as the unit is no longer under warranty. Do you have the contact details for the UK supplier?

Hi,

My iCast power supply has failed at precisely 18 months on two occasions now.

I've emailed you directly at Soundcast and I've emailed Armour as you suggest, trying to source a new power supply. Neither of you has responded.

Can you please offer me some advice here? I am a UK-based customer.

Thanks,

Oscar